The $799 drone can randomly lose power during operation
GoPro has recalled its long-awaited drone because of a technical glitch that caused some to lose power while flying.
The action-camera maker said Tuesday that it recalled roughly 2,500 Karma drones, marking a huge setback for the company, which had banked much of its turnaround on their success. Owners of the drones, on sale as of Oct. 23, can return them to GoPro or the store where they bought them for a refund.
“Safety is our top priority,” CEO Nicholas Woodman said in a statement. “A very small number of Karma owners have reported incidents of power failure during operation. We have moved quickly to recall all units of Karma and provide a full refund while we investigate the issue. We are working in close coordination with both the U.S. Consumer Products Safety Commission and Federal Aviation Administration. We are very sorry to have inconvenienced our customers and we are taking every step to make the return and refund process as easy as possible.”
GoPro’s shares declined 6% in after-hours trading on Tuesday to $10.25.